Here you can find out all you need to know about our Shipping and Returns Policies.

Shipping

We use Royal Mail First Class Tracked where possible so that if anything happens to your order after we've left it with them, we're both covered legally and financially. Also, we want your order to get to you in the best condition.

You can select other shipping options if you prefer, but adding tracking is the safest option. We will only ever charge for the actual cost of shipping your order and not a penny more.

 

Returns & Refunds

Because we make everything to order and often to custom measurements, we, unfortunately, can't accept returns and offer refunds because we would have no way to re-sell that item. You can send any item back to us to re-alter for free if the measurements are somehow slightly off, though we will always strive for that to never need to happen.