How long after ordering should I expect my item/items to be delivered?

That depends! If you're ordering a pre-made item, we'll usually dispatch it within 1-2 business days. However, if you're purchasing something that we make to order, e.g. a patchwork outfit, it can take us up to 3 weeks to ship your item due to the intricate and lengthy process of creating patchworks to strict measurements.

Which shipping option should I choose at the checkout?

United Kingdom - We offer free shipping on all orders, so only one option is available - we will send your item using Royal Mail Tracked 48®. Depending on your purchase, your order can take up to 3 days or up to 2 weeks to complete. The 48-hour delivery window begins when we dispatch the order in the mail.

Outside the UK - Please select International Tracked to ensure the best protection for your item. You will only be charged what it costs to post and no extra fee for travel to post.

Why are some of your pieces ready-to-wear and some made-to-measure?

We collect our fabric sustainably from damaged secondhand and vintage items, so sometimes we come across small amounts of a really nice/rare fabric that we can only make a few pieces with - or we're simply experimenting with a new design.

We also make items to measure because we're both fat and trans, so a lot of the time when we buy clothes that affirm our genders (or lack of gender in Alex's case), we have to alter them in some way to fit our bodies right - that's why we also make any of our pieces to your specific measurements for the same price as any standard size, all you have to do is ask!